At A-DIY, we want your delivery experience to be clear, smooth, and transparent from the moment your order is placed. Every A-DIY deck kit is prepared and shipped as a complete system, all orders are delivered through scheduled ground freight transportation.
A-DIY ships across the United States.
Our standard estimated shipping timeline is 10 to 14 business days.
During peak season, timelines may be extended due to higher order volume, manufacturing demand, and freight scheduling. At this time, our current estimated shipping timeline is approximately 22 business days.
Shipping timelines are estimates and may vary based on your location, order volume, carrier availability, weather, holidays, or other circumstances outside of our control.
All standard A-DIY shipments are delivered by freight carrier using curbside delivery.
Curbside delivery means your order will be delivered to the curbside or end of your driveway, where the carrier can safely access and unload the shipment.
Standard delivery does not include moving the order into your garage, backyard, side yard, home, or any other specific area on your property.
In some cases, additional delivery support may be requested in advance. Availability depends on the freight carrier and location, and additional services may come with an extra cost.
If there is a meaningful change to your estimated shipping timeline, our support team will contact you by email or phone with an update.
We understand that communication is important, especially with made-to-order products, and we are committed to keeping you informed throughout the process.
A-DIY deck kits are made-to-order products, and slight delays may happen during busy seasons or due to freight-related circumstances.
Shipping delays alone do not qualify an order for cancellation, return, or refund outside of our standard Refund, Cancellation, and Return Policy. If a customer chooses to cancel or return an order, the terms of that policy will still apply.
If you have questions about your order, delivery timeline, or available delivery options, please contact our support team at support@a-diy.com. We are here to help make your A-DIY experience as clear and easy as possible.
Thank you for choosing A-DIY for your outdoor living project.
